Please make the selection that best fits your experience of the following:
What did you purchase?
Pool
Spa
Pool Table
Would you shop with us again?
Yes
No
On a scale of 1 to 5 how would you rate your shopping experience?
1 (excellent)
2 (good)
3 (average)
4 (fair)
5 (poor)
Were you greeted promptly upon arriving at the store?
Yes
No
Which location did you visit?
Canton
Clinton Twp.
Flat Rock
Livonia
Shelby Twp.
Waterford
Tell us about your Sales Associate.
Was your Sales Associate readily available?
Yes
No
Was product knowledge provided?
Yes
No
Was the progress of your order communicated to you throughout the sales and delivery process?
Yes
No
Were concerns/issues resolved to your satisfaction?
Yes
No
N/A
Did you receive care instructions for the product purchased?
Yes
No
Were our policies sufficiently explained?
Yes
No
Were delivery options provided?
Yes
No
N/A
Did our delivery options suit your needs?
Yes
No
N/A
Did you receive a follow-up call after delivery?
Yes
No
N/A
Would you recommend this person to a friend?
Yes
No
What was your Sales Associate's name?
Describe your experience with the delivery/installers.
Did your product arrive within the promised time frame?
Yes
No
N/A
Were the installers courteous and professional?
Yes
No
N/A
Did the installers comply with any in-home requests?
Yes
No
N/A
Was the installation area left in good condition?
Yes
No
N/A
Was product delivered in good condition?
Yes
No
N/A