realizes
that privacy on the Internet is a great concern to many people. We want
to ensure our users that Viscount Pools will not willfully
disclose any specific individual information about its members
(including e-mail addresses) to any third party unless you give us your
express permission.
Pricing Policy
We reserve the right to change prices at any
time without notification, Also no other discounts will be given to
Sale, Clearance or Special Prices. Viscount Pools will do its best to
keep the most up to date information and pricing on our websites.
Copyright Policy
All images and logos used in this site are
copyrighted by their respective companies, the catalogs contained in
these site are the properties of Viscount Pools and cannot be used
with out expressed written consent.
Information Viscount Pools gathers and tracks
Viscount Pools collects information from its users in the form of
general demographic data and occasionally specific personal information.
The aggregate demographic and tracking information we collect is
sometimes shared with our advertisers, partners and sponsors. Specific
personal information is collected only when a customer makes a purchase.
Children's Guidelines
Viscount Pools meets all the
guideline of the Children's Online Privacy Protection Act (COPPA) which
include:
- NOT collecting online contact information without prior parental
consent or parental notification, which will include an opportunity
for the parent to prevent use of the information and participation in
the activity. Without prior parental consent, online information will
only be used to respond directly to the child's request and will not
be used for other purposes without prior parental consent.
- NOT collecting personally identifiable offline contact information
without prior parental consent.
- NOT distributing to third parties any personally identifiable
information with out prior parental consent.
- NOT giving the ability to publicly post or otherwise distribute
personally identifiable contact information without prior parental
consent
- NOT enticing by the prospect of a special game, prize or other
activity, to divulge more information than is needed to participate in
the activity.
For more information on the COPPA, please visit the FTC
pages devoted to it. (opens new window)
Feedback and bug reporting
Users have the option to provide
us with Web-based feedback and also to report bugs (defects) in our
site. The feedback and bug reports are read by a subset of Viscount Pools employees, including, but not limited to, our Web
Administration department. (VR Metro LLC) Important feedback/bug
reports are forwarded to the appropriate department in our company
(engineering, marketing, etc.). Both the feedback and bug reporting
sections ask for the user's name and an e-mail address. The e-mail
address may be used in case we need further information about a reported
bug or for other feedback-related purposes, and will NOT be distributed
to any third parties. (except in aggregate form upon request)
Bug reports are entered by our users and contain information on the
following: problems with process, problems with a specific area,
browser issues and compatibility problems, and other miscellaneous
problems.
Feedback and bug reports, and the aggregate data therein, are
primarily gathered for our internal use only and are not directly
distributed (except in aggregate form upon request) to any third
parties.
User surveys
We occasionally run marketing-driven surveys
on our site. These surveys are used to fully understand our audience, to
provide better service, as a factor in determining new features and
games to add to our site and to collect more specific aggregate
demographic information. These surveys are always optional to the user.
Data collected from member surveys are used by our marketing
department and occasionally shared in aggregate form with our
advertisers and sponsors.
Game Prize Awarding
Games where prizes are awarded are not
a required part of our service. Thus, the personal information provided
to us through our game entry form is the result of a completely
voluntary action in playing the prize-based games.
Advertisers and their cookies
Our sponsors and advertisers
may use cookies within their advertisements or promotions that could
potentially collect information about you or your Web usage. Viscount Pools does not control this flow of information and it may be
difficult to discern which cookies are coming from our site and which
are coming from our advertisers. We try to ensure that our advertisers
and sponsors adhere to our privacy practices, but if you have any
concerns about the information they may be gathering, it's best if you
contact those advertisers directly.
info@viscountpools.com
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